Part II: First Warranty Purchase

After the failure of the zd7000 in April 2005, purchasing an extended warranty seemed both reasonable and necessary. I called HP Customer Service, explained the situation, and they recommended purchasing the 1-year or 3-year service package warranty. After explicitly stating that the warranty began whenever I purchased said warranty, I opted for the 1-year. Easy enough. A nice little folder arrived a few days later. For the warranty to become activated, it was necessary to register the laptop serial number, date of purchase, etc. Since HP recommends registering online, I went through the online registration process successfully and was rewarded with the peace of mind that the zd7000 would last another year. This was January of 2006.